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Job Category: Engineer/Architect

Job Source: NRBjobs.com

Job Summary

22
  • No. of Vacancy: N/A
  • Job Location: Sydney
  • Employment Type: Full Time
  • Salary: Negotiable
  • Gender: Any
  • Age Limit: N/A
  • Experience: N/A
  • Career level: Mid-Senior level
  • Posted On: Dec 2, 2018
  • Application Deadline: Dec 30, 2018

Job Description/Responsibility

  • This global organisation based in Sydney is an extraordinary success story, they have grown into a large enterprise and are now looking to expand their support team. They are looking for a Junior Support Analyst with enterprise level application support experience.

    Key Responsibilities of the role will include:

    • Incident classification and logging
    • Remote user support
    • Incident ownership and escalation
    • Application support
    • Ensure response and resolution targets are met

Experience Requirements

  • N/A

Education Requirements

  • N/A

Skills Requirements

  • Excellent Windows Server and Desktop Skills
  • Excellent Active Directory Skills
  • Experience in working with various interfacing teams across multiple locations and time zones.
  • Must be able to work independently without any supervision.
  • Working knowledge of relational databases including SQL queries, views, triggers and stored procedures.
  • Experience with SQL Server.
  • Excellent troubleshooting & analytical skills.
  • Good understanding & knowledge of hardware/software, web technologies, VPN, internet, network etc.
  • Ability to work in a fast-paced environment, work on multiple projects/platforms/systems, multi-task, define deliverables and meet established deadlines.
  • Proven experience in researching and resolving client issues.
  • ITIL certification highly desirable
  • Customer Service oriented.
  • Excellent written and oral communication skills.

Compensation/Benefits

  • N/A

Apply Instruction

For further information on this role or to confidentially apply, please contact Chris Gribbin on +61 02 8227 9200 send your CV to chrisg@ethosbc.com.au or apply directly via the Apply for this job button.

 

About the Company

Company Name: Ethos BeathChapman
Address: Twenty Anson, #10-01 20 Anson Road Singapore 079912, , SINGAPORE

Company Profile: Ethos BeathChapman is a global boutique executive recruitment and managed services firm with a strong focus across the Asia Pacific and EMEA regions. The firm was launched in 2012 by Matthew Beath and Matthew Chapman, and provides a sophisticated and relationship oriented approach to executive recruitment that is vital in the complex international marketplace. We drive our business via our strategic hubs in Singapore, Hong Kong and Japan for Asia Pacific and Amsterdam for EMEA.

Company Website: https://www.asia.ethosbc.com/

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