Job Category: Customer Service/Call Center

Job Source:

Job Summary

  • No. of Vacancy: N/A
  • Job Location: Albury Area
  • Employment Type: Full Time
  • Salary: N/A
  • Gender: Any
  • Age Limit: N/A
  • Experience: N/A
  • Career level: Mid-Senior level
  • Posted On: Dec 6, 2018
  • Application Deadline: Jan 6, 2019

Job Description/Responsibility

  • Advert summary
  • HCF has an exciting opening for a customer service and sales driven individual to join our Albury branch in a part-time Customer Service Officer role working Monday through Friday 10:00 AM - 2:00 PM
  • Flexibility to work full time when required
  • 20 hours per week 
  • $28.44 per hour inclusive of Super plus incentives and employee benefits
  • Full time training in Sydney CBD for 2 weeks 
  • About HCF
  • HCF is Australia's largest not for profit private health insurer. With over 80 years of heritage in Australia, we remain faithful to our not for profit charter and continue to deliver more benefits to our members. With the adoption of our 2020 Strategy, our vision is to make health care understandable, affordable, high quality and customer centric.
  • About the role
  • HCF's Albury Branch is looking for a professionally presented, positive and engaging Customer Service Officer (CSO) to join their sales team working Monday through Friday 10:00 AM - 2:00 PM. The successful candidate will be required to work full-time to cover for any leave in the branch.
  • Reporting to the Branch Manager, this role will see you working to achieve sales targets across our range of health and life insurance products.  You will also provide exceptional customer service to our customers with their questions and enquiries, both in person and over the phone. You will additionally be processing various claims and payments.

Experience Requirements

  • N/A

Education Requirements

  • N/A

Skills Requirements

HCF team members within our branches are the face of HCF and are fundamental to providing the member experience we strive for.  This opportunity would suit candidates looking for a busy and challenging yet ultimately satisfying role.

  • Can you demonstrate success and growth in sales including working to achieve established sales targets?
  • Have you worked in a face to face customer service orientated role?
  • Are you a great communicator, both verbally and in writing?
  • Do you know your way around a computer?
  • Do you feel at home in a team environment?
  • Have you had previous experience within the insurance industry?


  • N/A

Apply Instruction

About the Company

Company Name: HCF
Address: GPO BOX 4242 Sydney, NSW 2001 , , AUSTRALIA

Company Profile: We're a little different from most health funds; we're not driven by profit but by improving and safeguarding the health of our members. That's why, since 1932, we've focused on helping hundreds of thousands of Australians lead healthier lives and get the most from the healthcare system.

Company Website:

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