Job Category: Customer Service/Call Center

Job Source:

Job Summary

  • No. of Vacancy: N/A
  • Job Location: London , South East England
  • Employment Type: Full Time
  • Salary: £65,000-£75,000
  • Gender: Any
  • Age Limit: N/A
  • Experience: N/A
  • Career level: Mid-Senior level
  • Posted On: Feb 9, 2019
  • Application Deadline: Mar 9, 2019

Job Description/Responsibility

  • Do you want to join a world-leading customer analytics team? Do you want to be part of a relaxed and creative environment?
  • As a Customer Data Scientist in this team, your only vision will be to drive change. You will be working in a start-up environment, promoting collaboration and innovation, but with the complete support and investment from this global company. You will receive excellent training and learning opportunities as you will report directly to two leaders in this field.
  • This global e-commerce company are investing heavily into finding a Customer Data Scientist to join a team that focuses on caring for every customer every day. With a clear vision and business plan, this company emphasises on a future where customer experience is made simpler. Therefore, they need a Customer Data Scientist to join a team that focuses on pioneering ideas in customer analytics.
  • Day to day you would be analysing large amounts of customer data in Python or R, using machine learning techniques to produce valuable insights for the business around their consumers.
  • Providing internal consultancy for the customer science team across all business areas and liaising with teams across the country.
  • Exciting side projects include working with new data sets and natural language processing (NLP) techniques.

Experience Requirements

  • N/A

Education Requirements

  • N/A

Skills Requirements

  • The successful Customer Scientist will have extensive knowledge and commercial use of SQL and Python/R
  • Experience performing machine learning techniques in industry, using Python, and NLP for personalisation
  • Knowledge and/or use of AWS
  • The ideal candidate will have commercial experience in customer and/or marketing analytics and delivering technical insight to non-technical stakeholders


  • Generous bonus
  • Annual hackathon
  • Relaxed and flexible environment

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About the Company

Company Name: Harnham
Address: Harnham Ltd. 3rd Floor Melbury House 51 Wimbledon Hill Road Wimbledon SW19 7QW , , UNITED KINGDOM

Company Profile: Harnham has actively chosen to focus on Data and Analytics jobs, we’ve immersed ourselves in this market and are now an integral part of this business community. Our capability has grown to provide recruitment services and advice across the Data Science, Marketing and Insight, Credit Risk, Data and Technology and Digital Analytics areas of speciality.

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