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Job Category: Engineer/Architect

Job Source: NRBjobs.com

Job Summary

10
  • No. of Vacancy: N/A
  • Job Location: Geneva, Switzerland
  • Employment Type: Full Time
  • Salary: N/A
  • Gender: Any
  • Age Limit: N/A
  • Experience: N/A
  • Career level: Mid-Senior level
  • Posted On: Feb 9, 2019
  • Application Deadline: Mar 9, 2019

Job Description/Responsibility

  • Company Description
  • At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Find out more on http://home.cern.
  • Job Description
  • Introduction
  • Are you a versatile Software Engineer with excellent knowledge of Service Management processes, up to becoming the key developer of Service Management Processes in the IT Department? Join CERN and work in a place like nowhere on Earth. Take part!
  • You will join:
  • The IT Computing Facilities (CF) Group which is responsible for management and operation of the Computer Centre and associated Computing Facilities. This includes the procurement of servers and storage with related validation activities, as well as planning the needs of procurement and retirements. The Group also provides and supports tools for the automated operation of large scale computing facilities as well as an up-to-date hardware inventory for equipment installed.
  • The Service Management Section (SM), is the team looking after all "Service Management" activities for the IT Department and ensuring ITIL implementation with the commercial software ServiceNow.
  • More information on the Department is at: http://cern.ch/it-dep.
  • Functions
  • As Software Engineer in the IT-CF-SM Section, you will become a technical reference for the "Service Management at CERN", a joint service run by the two departments SMB and IT. You will also play a key role in maintaining a good relationship and communication between the IT department and CERN users, including the implementation and maintenance of the CERN Service Status Board (SSB). 

Experience Requirements

Education Requirements

  • Master's degree or equivalent relevant experience in the field of computing or a related field.

Skills Requirements

  • Coordinate, implement and maintain Service Management processes in the CERN ITSM system (ServiceNow);
  • Develop, document and deploy integrations to other systems;
  • Take part in the day-to-day operational support, such as performance monitoring, diagnostic and resolution;
  • Plan, test and document new releases;
  • Contribute to standardization and automation of business workflows;
  • Provide training and documentation to users.
  • Technical competencies:

    • Design of databases/repositories: very good understanding and experience with relational database technology.
    • Knowledge of programming techniques and languages: extensive knowledge of scripting languages, web services, software development processes and techniques.
    • Testing, diagnosing and optimization of software: understanding of the concurrent lifecycle process of engineering in order to measure and improve quality of software.
    • Re-use, refactoring, integration and porting of existing software: understanding the principles of incremental and logical integration of components in order to create operational services.

    Behavioural competencies:

    • Achieving results: delivering high quality work on time and fulfilling expectations; having a structured and organised approach towards work; being able to set priorities and plan tasks with results in mind; driving work / projects along and seeing them through to their conclusion.
    • Communicating effectively: expressing opinions, ideas and suggestions with conviction and in a logical/structured manner; keeping to the point; ensuring that information, procedures and decisions are appropriately documented.
    • Solving problems: producing workable and timely solutions that meet requirements; testing solutions for long-term suitability, cross-checking with all concerned before implementation.
    • Working in teams: building and maintaining constructive and effective work relationships; contributing to promoting a positive atmosphere in the team through an optimistic and constructive attitude; addressing issues.
    • Learning and sharing knowledge: sharing knowledge and expertise freely and willingly with others; coaching others to ensure knowledge transfer.

    Language skills:

    • Very good spoken and written English.
    • Basic knowledge of French or an undertaking to acquire it rapidly.

    Additional Information

    Eligibility and closing date:

    Diversity has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success. We welcome applications from all Member States and Associate Member States. (https://home.cern/about/member-states)

    This vacancy will be filled as soon as possible, and applications should normally reach us no later than 10.03.2019

    Employment Conditions

    Contract type: Limited duration contract (5 years). Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position.

Compensation/Benefits

  • N/A

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About the Company

Company Name: CERN

Company Profile: At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. They use the world's largest and most complex scientific instruments to study the basic constituents of matter – the fundamental particles. The particles are made to collide together at close to the speed of light. The process gives the physicists clues about how the particles interact, and provides insights into the fundamental laws of nature

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