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Job Category: Customer Service/Call Center

Job Source: NRBjobs.com

Job Summary

45
  • No. of Vacancy: 02
  • Job Location: Dhaka
  • Who Can Apply?: Any
  • Employment Type: Full Time
  • Gender: Any
  • Age Limit: 28 to 30
  • Experience: 2 to 4 year(s)
  • Salary: Negotiable
  • Career level: Associate
  • Posted On: Sep 11, 2017
  • Application Deadline: Sep 16, 2017

Job Description/Responsibility

  • Greet all visitors and clients & provides all information according to their queries and requirements;
  • Handle KYC software for every visitor and coordinate with the concerned person for approval;
  • Answer all incoming phone calls, keep notes and transfer to concern person/department if required;
  • Receive all incoming letters, parcel and send to concern person on time;
  • Coordinate movement of visitor and arrange meetings with required refreshment;
  • Monitor housekeeping of the building;
  • Receive all queries, requests and complaints of tenants of office building and provide required services to them;
  • Maintain proper record of received queries, requests and complaints of customers;
  • Coordinate in event management of tenants and Corporate Office;
  • Assist any other administrative works as required.

Experience Requirements

  • 2 to 4 year(s)
  • The applicants should have experience in the following area(s):
    Face-to-Face Customer Support, Customer Support through Phone, Guest Relations/Services
  • The applicants should have experience in the following business area(s):
    Cellular Phone Operator, Group of Companies, Manufacturing (FMCG), Real Estate, Public Relation Companies

Education Requirements

  • Masters/ MBA in any discipline from reputed university.

Skills Requirements

  • Age 28 to 30 year(s)
  • Working experience in front office/customer care with a reputed corporate house.
  • Must have good English communication skill both in written & oral.
  • Looking good & pleasant personality with positive attitude.
  • Ability to work under pressure.
  • Positive work ethics and result oriented for assigned responsibilities.
  • Ability to maintain good interpersonal relationships and good team work.

Compensation/Benefits

  • As per company policy.
Or
Send your CV to career@epylliongroup.com

Interested candidates who are confident and have right experience are requested to send their details CV with 1 pp size color photograph to HR, Admin & CSR Department, Epyllion Group, Corporate Office (NINAKABBO), Level: 12, 227/A, Tejgaon-Gulshan Link Road, Tejgaon, Postal Code: 1208, Dhaka, Bangladesh.
Contact No: 9840221, 9840231, 9840223, 9840207, 9840179, 9840198, 9855293, 9855271 & 9855272.
Applicant must enclose his/her Photograph with CV.

About the Company

Company Name : Epyllion Group
Address : , Dhaka, BANGLADESH

Company Profile: Epyllion Group started its journey as a house of Readymade Garments (RMG) engaged in manufacturing and exporting of Knit Apparels since 1994 and has been considered today as one of the biggest conglomerates with substantial establishment of its backward linkage of all kinds of knit garments, textile, wet processing & garments accessories. It has the state of art vertically integrated garments manufacturing facility which ensures one stop service to the buyers. We have established ourselves as an important garments manufacturer for a number of renowned brand apparels of Europe, USA, Asia & Africa.

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