Managing the delivery of multiple FM services to Client at site level. Ensuring outstanding service delivery at all times for service lines responsible. Spearhead and achieve operational, financial and HSE performance, for the defined function, in line with the agreed Contract and SLA between client and Sodexo. Be a single point of contact for all the service lines defined under the function of FM.
Consistent service delivery to meet the requirements of LSA Scope & Site Specifications, Service Levels, Budget and P&L for the service lines under FM function.
Financial management to ensure control of spending and budgets for the function.
Planning and deployment of appropriate manpower to achieve the requirements of the defined scope of work in LSA.
Serviceability of all equipment and upkeep of all tools and tackles required for the function.
Creating awareness amongst the staff and complying with all HSE requirements.
Compliance with statutory/HUL/Sodexos requirements of labour, Municipal Corporation and HSE.
Implementing Operational Excellence systems and processes for the function resp 1 Minimizing absenteeism and attrition.
Ensure that all cleaning agents and consumables used for delivering the services are optimized and stock controlled.
Ensure that all equipment used in the delivery of services are well maintained.
Ensure that the Site Operations Manual is implemented, monitored and measured.