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Job Category: Administration/General Management

Job Source: NRBjobs.com

Job Summary

44
  • No. of Vacancy: N/A
  • Job Location: Birmingham , West Midlands
  • Employment Type: Full Time
  • Salary: Salary negotiable
  • Gender: Any
  • Age Limit: N/A
  • Experience: N/A
  • Career level: Mid-Senior level
  • Posted On: Apr 2, 2019
  • Application Deadline: Apr 30, 2019

Job Description/Responsibility

  • BMI Edgbaston and Priory Hospitals in Birmingham are part of BMI Healthcare, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics performing more complex surgery than any other private healthcare provider in the country. 
  • We have an opportunity for a Patient Administrator to join their team of staff in the Reservations department.
  • This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern to mainly cover the reception area of the hospital.
  • Duties of this role include:

    • To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the BMI best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.  
    • First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
    • Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients
    • Timely resolution to clinic change requests disseminating information to relevant colleagues and consultants

    Please see attached role profile for further detailed information on the responsibilities and accountabilities of this vacancy.

Experience Requirements

  • N/A

Education Requirements

  • N/A

Skills Requirements

  • Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
  • Proficient in the use of a PC, including the use of software and systems
  • Basic financial awareness
  • Flexibility, good IT skills in addition to excellent oral communication and organisation skills are essential for this role. 
  • Teamwork, taking ownership and providing first class customer service are also requirements of the role.
  • Administrative background in a healthcare setting would be an advantage. 

Compensation/Benefits

BMI Healthcare have committed to being a national living wage employer and offer a competitive starting salary alongside access to a wide range of employee benefits, including:

  • BMI Healthcare Private Medical Scheme
  • Staff Pension Scheme
  • 25 days holiday per annum

Apply Instruction

About the Company

Company Name: BMI Healthcare
Address: UK, , UNITED KINGDOM

Company Profile: BMI Healthcare Limited (“BMI Healthcare”), one of the UK’s largest private hospital operators, is pleased to confirm the previously announced transfer of ownership of BMI Healthcare to Hospital Topco Limited (“HTL”), the parent company of the landlords to 35 of BMI Healthcare’s hospitals.

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