Job Category: Information Technology

Job Source:

Job Summary

  • No. of Vacancy: N/A
  • Job Location: ACT
  • Employment Type: Full Time
  • Salary: $30 - $40 (Inc. Super) per hour
  • Gender: Any
  • Age Limit: N/A
  • Experience: N/A
  • Career level: Mid-Senior level
  • Posted On: Apr 13, 2019
  • Application Deadline: May 13, 2019

Job Description/Responsibility

  • Our Client, a large Federal Government Department is seeking multiple energetic and motivated IT Support Officers for initial contracts up until 30 June 2019, with the possibility of extension. This workplace is an NV1 environment, based in Barton, ACT.
  • The primary duties of the IT Support Officers will be:
  • Queue management via the department’s service management tool- address and resolve basic incidents and requests;
  • Win 10 System Admin & App Support including Office 2016;
  • Basic user training / Knowledge Base Development & Vendor Management for third party work;
  • Compile and troubleshoot issues before progressing to Tier 2/3 teams;

Experience Requirements

  • N/A

Education Requirements

  • N/A

Skills Requirements

  • Experience working in a helpdesk environment in a Federal Government environment;
  • Experience working with Microsoft Server products and Active Directory;
  • Experience in supporting Windows Operating Systems & Microsoft Office Suite with a focus on Windows 10;
  • A passion for delivering customer service and be a team player who is interested in career development, self-development & training;


  • N/A

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About the Company

Company Name: Recruitment Hive
Address: PO Box 328 Queanbeyan NSW 2620, , AUSTRALIA

Company Profile: Welcome to the Recruitment Hive, where we get your business buzzing. The Recruitment Hive specialises in the provision of recruitment services to the Information & Communication Technology, Engineering, Accounting, Legal and Government industries.

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