Job Location: Brisbane, Australia
Suncorp is one of the leading brands in insurance and we want you to be part of our success. The Suncorp Group is home to some of Australia and New Zealand's biggest and most trusted names in insurance, banking and superannuation, including AAMI, Shannons, Bingle & Apia. We have a down-to-earth and open culture, with leaders and mentors who are accessible and willing to help you develop.
Your role as a Customer Value Specialist is to connect our customers with new and better products and services to meet their needs. Our customers have worked hard for their lifestyle and we want to help them protect their today and tomorrow, and it makes us feel good to help them! You will enjoy delivering exceptional service, speaking to customers over the phone and using your initiative to understand their needs and provide solutions. This role will entail sales, service and retention for both new & existing
Receiving a high volume of calls regarding multiple insurance products you will be:
Initial 7 weeks paid training provided on a full-time basis working Monday–Friday 8:30 – 4:30. These roles will commence on the 4th of November 2019 and training will be facilitated in the Brisbane CBD Queen street office.
Hours & Location:
These roles are Full time roles based in our modern Queen Street office (Brisbane CBD) only a few minutes from central station.
There are 3 shift options available:
Option 1: Saturday, Tuesday, Wednesday, Thursday, Friday 5 x 5 hour shifts with the shift windows between 8am-12pm
Option 2: Monday, Tuesday, Wednesday, Thursday 4 x 7.5 hour shift with the shift windows between 10am-12pm
Option 3: Monday, Tuesday, Wednesday, Thursday, Friday 5 x 5 hours shifts with the shift windows between 12pm-3pm
! Penalty rates applicable on weekend shifts and any shift finishing after 6.15pm !
To be successful you will need:
Application Deadline: 1 Nov 2019
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