Full time Inbound Call Center Representative openings in San Antonio, TX area with a major healthcare company! Starting ASAP!! Apply now to Thu Phan with A-Line!
- PAY RATE: $12 per hour
- HOURS: Full Time – Monday through Friday: 7:00am - 10:00pm (8 hour shift) Must be flexible / 10:00am - 2:00p Saturday
- As a Medicare Authorizations and Appeals Inbound Phone Analyst, you will be directly supporting Medicare Part D members and providers with requests related to their pharmacy benefits.
- Completing timely and accurate documentation of all Medicare Part D requests, in compliance with Medicare guidelines, while promoting a best-in-class service experience.
- Receive inbound phone calls from our members and prescribers
- Utilizing multiple software systems to complete Medicare appeals case reviews
- Meeting or exceeding government mandated timelines
- Complying with turnaround time, productivity and quality standards
- Conveying resolution to beneficiary or provider via direct communication and professional correspondence
- Acquiring and maintaining basic knowledge of relevant and changing Med D guidance
No experience is required.