Job Description/ Responsibility

• Greet and welcome customers pleasantly and serve them appropriately.
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Provide excellent customer service and give precise information to the customer, ensuring Customer satisfaction as well as excellent business relationship.
• Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
• Building and maintaining relationships with clients and key personnel within customer companies.
• Other administrative works assigned by the management.

Educational Requirements

• Minimum Graduate.
• Educational requirements may be relaxed for deserving candidates.

Experience Requirements

• 1 - 2 years working experience in the relevant fields will be added an advantage.

Job Requirements

• Well conversant in English & Bengali.
• Capable to handle customer queries/complains instantly.
• Capable to handle Inbound/outbound calls.
• Sound knowledge in computer (MS word, excel, internet browsing etc.).
• Candidate should be presentable, organized, discipline, sincere and hardworking.
• Should have attractive personality, positive approach, good manner and responsible behavior.
• Good knowledge of working over internet, web applications and social media is highly appreciated.
• Elegant, well-groomed and presentable personality.
• Able to work under pressure & self-motivated.

Job Location: Dhaka

Salary Range: Negotiable

Other Benefits: As Per Company Policy.