Social Innovation Lab (SIL) is a cross-disciplinary platform for our staff to learn about best practices in development, generate ideas, experiment, and share knowledge about scalable innovations with the global development community. SIL works as a knowledge and experimentation hub, and has been continuously supporting BRAC for stay ahead of the curve by capitalising on emerging opportunities and catalysing innovation throughout the organisation.

We are looking for a Design Lead to be a part of our Social Innovation Lab in solving some of the most challenging problems we are facing right now. You’ll work with a multi-disciplinary team of professionals to improve the quality of life for the world’s poor through human-centred design. You’ll gain inspiration and empathy for the low-income people we seek to serve by conducting field research in Bangladesh and beyond. You’ll transform behavioural insights into new products, services, and experiences that we’ll design, prototype, and test—then help our programmes take these new solutions to millions of people. Your work will include designing a range of products/services for financial inclusion, education, healthcare, legal aid services, solving urban housing problems among others.

For this position: craft is a given, leadership experience is a must and passion for fighting global poverty is absolutely critical.

Senior Manager, Social Innovation Lab

Job Description/Responsibilities:

• Champion design excellence within teams, illuminating the difference between “good” and “great” work, and inspire teams to get there
• Set the creative and strategic direction across a variety of design challenges: interaction, product, space and service design
• Conduct design research in low-income communities across Bangladesh and move quickly into prototyping solutions at various levels of fidelity
• Develop guideline, tools and techniques to conduct behavioural research and facilitate team to apply the systematic process, i.e. defining problem, field research, ideation, solution design and testing
• Create positive environment in the team for innovative design thinking, generating ideas and learning from failures and others success
• Create rapid prototypes to validate design concepts with stakeholders and customers
• Demonstrate passion for building, prototyping, and continually evolving products/services throughout the product life cycle
• Experience planning and hosting collaborative workshops, user research and/or usability testing and conducting comparative/competitive landscape and content audits with the team
• Articulate the value of human-centred design through verbal and visual presentation
• Probe, assess and evaluate behaviours of targeted groups of people and then translate that knowledge into improving programmes and offerings Guide and mentor others
• Instil project teams with the confidence and discipline to explore innovative design solutions
• Support designers to infuse their passions into projects and learn new skills
• Be collaborative and contribute to healthy team motivation and morale
• Contribute to BRAC’s culture of innovation

Educational Requirements: Masters in Demography, Anthropology, Sociology, Development Studies and any other Social Science subjects with minimum CGPA 3.00.

Experience Requirements: 5+ years of professional experience in a design consultancy or equivalent position leading multidisciplinary design teams

Additional Job Requirements:

• An obsession with what design and technology can do for people
• Experience managing clients and partners—from early stage companies to mature organisations
• Solution-focused and medium-agnostic, willing to step out of your core skill set or discipline to find the correct solution to a challenge
• Fluency in the human-centred design process and practices from qualitative research and synthesis to ideation, prototyping, and implementation
• Willing and able to travel within Bangladesh ~ 30% - 40% of the year
• Cultural sensitivity, creativity, and resourcefulness—as comfortable finding your way through a bustling market in Chandpur as you are in a design studio workshop

Age Range: N/A

Other Benefits: Festival Bonus, Contributory Compulsory Provident Fund, Gratuity, Health and Life Insurance and others

Job Location: BRAC Head Office

Application Deadline: 30/May/2018

You may send your updated CV to [email protected] mentioning the position name in subject line

Or

Or